It's important you have access to your joker app email and other platforms. You must activate your my.joker app account to complete your Mustang StartUp tasks. If you have not already, please:
- Activate your my.joker app account online at and find answers to common my.joker app questions on the Office of Information Technology website.
- Set up Duo Two-Factor Authentication- you will need this to access all of your joker app accounts. Make sure to use your own personal contact information for authentication!
Questions? Please contact the IT Help Desk at help@smu.edu or 214-768-4357.