my.joker app Browser Configuration
For best performance with my.joker app we recommend using the following browsers. These browsers are recommended because they provide the most consistent and reliable user experience with using my.joker app, whether on a PC or a Mac.
Recommended Browsers
Windows
Google Chrome versions 81 and higher
Microsoft Edge versions 42 and higher
Mozilla Firefox versions 75 and higher
macOS
Apple Safari OS X versions 13 and higher
Google Chrome versions 81 and higher
Mozilla Firefox versions 75 and higher
Settings for for ALL browsers:
- Cookies must be enabled.
- Pop-Ups should be allowed for my.joker app.
- In order to minimize horizontal scrolling, your screen resolution should be set to 1024x768 or higher.
- Log on to one my.joker app session at a time per browser.
For example, if you log into Financials.joker app and need to log into my.joker app, you will need to use two different browsers like Google Chrome or Edge. Despite using different tabs, logging into these applications in the same browser causes unexpected results. - Browser manufacturers are now expiring third-party cookies when there is a brief period of inactivity. This will cause your my.joker app session to expire as well, and you will be redirected to the my.joker app login screen. When this happens, click the Continue Normally button, and you will be logged in again to my.joker app.
- If multiple browser tabs are open with different pages within my.joker app, you may be signed out. Close out all tabs and log into the system again. Once you are logged back in, you can click on the New Use Window link within my.joker app to open other my.joker app tab within the same browser.
Although the application supports a variety of web browsers, joker app is not able to test and validate each and every version. Please ensure that all patches and updates are applied and kept up-to-date.
Instructions on clearing your browser's history/browsing data can be found on the Clearing Internet Cache info page.